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Consumer Protection Division

The Consumer Protection Division provides mediation services to consumers to help resolve complaints against businesses and health insurance carriers. The Division also provides information about complaints that have been filed against businesses, information regarding new home builder or health club registration, and provides publications to help consumers make good decisions in the marketplace.

CONSUMER ALERT: Scammers Are Sending Fake Checks to Swindle Consumers Out ofThousands of Dollars (July 23, 2019)

OAG Consumer Protection Snapshot
In FY2018, the Consumer Protection Division...

Received 10,352 Complaints and 41,251 Inquiries

Recovered $13.25 Million for Maryland Consumers

Participated in 80 Consumer Outreach events (Fairs, Talks, and Community Events)

About

Services

Health

Maryland State regulations concerning the OAG Consumer Protection Division

E-mail: Consumer@oag.state.md.us

Consumer Hotline: 410-528-8662, En español 410-230-1712, 888-743-0023 toll-free
Medical Billing/Health Insurance Problems: 877-261-8807 toll-free

200 St. Paul Place, Baltimore, MD 21202

410-576-6300 / En español 410-230-1712 / 1-888-743-0023 toll-free / TTY: Dial 7-1-1 or 800-735-2258

Human Trafficking
GET HELP
National Human Trafficking Hotline -- 24/7 Confidential

1-888-373-7888

233733

For more information on human trafficking in Maryland click here .