population in the United States consists of people over the age of 65. Sadly,
many seniors and "vulnerable adults" are targets of crimes ranging
from telemarketing fraud to patient abuse in nursing home facilities. The
resources available from the Attorney General’s Consumer Protection provide
important information to Maryland consumers and where to report fraud or abuse.
The Office of the Attorney General has produced a "Consumer Guide for Marylanders", a 36-page booklet on avoiding scams and fraud. Read it online (PDF) or call to request a free copy by mail by calling (410) 576-6500 or toll-free 1-888-743-0023.
The Consumer Protection Division pursues asset recovery on behalf of financially exploited senior citizens (aged 68 or older) and vulnerable adults (a person who lacks the physical or mental capacity to provide for his or her daily needs) by bringing a civil action for damages on their behalf against persons who financially exploited them by way of deception, intimidation or undue influence. This initiative is the result of recent legislation, effective July 1, 2016. The law is aimed at all abusers who financially exploit seniors or vulnerable adults, including persons who are close to and trusted by the victim (such as family members, caregivers, financial advisors, accountants, attorneys) as well as complete strangers using phony magazine subscriptions, prize scams, donations to nonexistent charities and retrieval of personal financial information under false pretenses. Studies have shown that senior citizens and vulnerable adults are often reluctant to report abuse because they feel afraid, embarrassed, humiliated or ashamed. In addition, they frequently rely on the abuser for everyday functioning, and fear loss of their current life style or living arrangements if the abuse is reported; or they wish to protect the abuser, who may be a close relative. If you observe what you believe is financial exploitation of a senior citizen or vulnerable adult, or seek more information concerning whether financial exploitation is occurring, please immediately contact: Robert E. Frey, Office of the Attorney General Consumer Protection Division 200 St. Paul Place, 16th floor Baltimore, Maryland 21202 410-576-6575 firstname.lastname@example.org
Learn more about protecting your money.
The Office of the Attorney General participates in Project SAFE (Stop Adult Financial Exploitation), a public-private partnership which provides training of personnel in financial institutions to detect and report cases of financial exploitation. Ask if your bank or financial institution participates in Project SAFE.
Project SAFE Model Employee Reference Manual for Banks and Credit Unions
You should exercise caution to avoid telemarketing scams. Find out tips to protect yourself from Telemarketing Scams, and learn how to reduce telemarketing calls and unsolicited mailings. by clicking on Telemarketing Scams.
The Office of the Attorney General has major concerns about the misleading language used in sweepstakes solicitations. Sweepstakes are not trying to give you money—they're trying to get your money. For more information on how to avoid sweepstakes scams, check out our publication Don't Be a Sucker for Sweepstakes.
The Medicaid Fraud Control Division of the Office of the Attorney General prosecutes dozens of cases of patient abuse in nursing home facilities each year, ranging from sexual assaults to cases of neglect resulting in injury and even death. The Office also provides education and training to help family members and providers spot abuse. To learn more about detecting and preventing abuse and neglect of Maryland's vulnerable adults, read Protecting Our Vulnerable Adults.
Maryland law tries to help people who want to plan for medical situations when they might not be able to speak for themselves. The law also encourages health care professionals to provide the best possible care to people with advanced illness. For information about Maryland's Health Care Decisions Act, advance directives, and legal opinions and letters of advice on matters affecting the care of patients with advanced illness, click here.
The Office of the Attorney General has produced a book for those thinking about the possibility of needing nursing home care or long-term care in his or her own home. To learn more about Nursing Homes, check out our publication Nursing Homes: What You Should Know.
200 St. Paul Place, Baltimore, MD 21202
410-576-6300 / En español 410-230-1712 / 1-888-743-0023 toll-free / TTY: Dial 7-1-1 or 800-735-2258