The Ombudsman makes reasonable attempts to help applicants and records custodians resolve their disputes regarding certain aspects of the Public Information Act, which are listed in § 4-1B-04 of the General Provisions Article. The Ombudsman cannot compel a custodian to produce a record, nor order a requester to alter the request, but rather serves as a mediator between them. Specific types of disputes include:
Note: Depending on the type of dispute, a request may be submitted by the requester or by the records custodian. The requester and the records custodian are always encouraged to attempt to resolve their concerns before contacting the Ombudsman. The dispute will derive from the nature of the request and the basis for the records custodian's response.
For example, a requester could seek mediation upon receipt of a response that claims an exemption or redacts information from the public record upon receipt of those items. An untimely response complaint requires the passage of enough time for the custodian to have responded. If you are records custodian and think that the Ombudsman's services would assist you in meeting the requester's needs without delay, please contact the Ombudsman's office promptly.
The Office of the Attorney General is accepting public comments on its Interim Report of the Office of the Attorney General on the Implementation of the Public Information Act through the end of June, 2017. Comments may take any written form and may be submitted by email to firstname.lastname@example.org or by regular mail c/o Deborah Spence, Office of the Attorney General, 200 St. Paul Place, Baltimore, Maryland, 21202. If submitting comments by email, please note "Interim PIA Report" in the email subject line. Our Office will consider public comments in formulating the final report, which is due at the end of 2017. All public comments will be available upon request.
Interim Report of the Office of the Attorney General on the Implementation of the Public Information Act
Appendix A to Interim Report
Chapter 135 of the 2015 Laws of Maryland (see § 3 for reporting provisions)
For assistance with a dispute between a requester and an agency, please contact the Public Access Ombudsman by email at email@example.com or by phone at (410) 576-6560. See this form for guidance regarding the information that should appear in the request.
200 St. Paul Place, Baltimore, MD 21202
410-576-6300 / 1-888-743-0023 toll-free / TDD: 410-576-6372