1. Download the complaint form that best suits your complaint. You will need Acrobat Reader to download the form. Click here to download Reader if you do not have it on your computer. If you are unable to download or print the complaint form, call our office to have one mailed to you: 410-528-8662 or toll-free: 1-888-743-0023.
2. Fill out the form on the computer, then print it; or print it out to complete by hand.
3. Mail the form to the address at the bottom of the complaint form. Include copies (DO NOT SEND ORIGINALS) of any documents that are relevant to your complaint, such as receipts, contracts, leases, repair orders or sales agreements. You may wish to keep a copy of the complaint for your records.
When we receive a copy of your documents and confirmation page we will proceed with processing your complaint.
Note: Complaints submitted to our office become matters of public record. Under state law, public records are subject to public information disclosure requests. However, all or part of the complaint may remain confidential as required or permitted by Maryland's public records law. For example, confidential financial information, and medical or psychological information about an individual will not be disclosed to the public.
Chrome Users: We are aware that some users are having difficulty in accessing our downloadable complaint forms and the link to the complaint portal on our website while using the Chrome browser. We are working on a resolution to this problem. In the meantime, we suggest the following:
1-888-373-7888
233733
