We are dedicated to continue providing services to Marylanders who need assistance with consumer or health billing issues. Our hotlines are operational. Because of the COVID-19 crisis, you may have to leave a message but you will get a response as quickly as possible.
COVID-19 Frequently Asked Questions
Preguntas frecuentes sobre el COVID-19 coronavirus
410-528-8662 (Consumer) En español 410-230-1712410-528-1840 (Health)
As a reminder, you can always reach us by email heau@oag.state.md.us (health care/insurance billing) or consumer@oag.state.md.us (business complaints), or file a complaint through our website by clicking on the red button above, at the top left of the page.
Closure Updates from the Health Club Registration Unit
The Consumer Protection Division provides mediation services to consumers to help resolve complaints against businesses and health insurance carriers. The Division also provides information about complaints that have been filed against businesses, information regarding new home builder or health club registration, and provides publications to help consumers make good decisions in the marketplace.
CONSUMER ALERT: Tips to Avoid Coronavirus Stimulus Payment Scams 4/23/2020CONSUMER ALERT: Attorney General Frosh Warns Consumers to Beware of COVID-19-Related Investment Schemes 4/21/2020CONSUMER ALERT: Beware of Coronavirus Aid, Relief, and Economic Security Act (CARES Act) Scams and Fraud 4/7/2020
CONSUMER ALERT: Per Governor’s Order, Maryland Registered Vehicles Cannot Be Towed for Expired Registrations 3/18/2020
CONSUMER ALERT: Attorney General Frosh Warns Marylanders About Coronavirus Disease 2019 Scams 3/6/2020
OAG Consumer Protection SnapshotIn FY2020, the Consumer Protection Division...
Consumer Hotline: 410-528-8662, En español 410-230-1712, 888-743-0023 toll-free Medical Billing/Health Insurance Problems: 877-261-8807 toll-free