As a reminder, you can always reach us by email heau@oag.state.md.us (health care/insurance billing) or consumer@oag.state.md.us (business complaints), or file a complaint through our website by clicking on the red button above, at the top left of the page.
The Consumer Protection Division provides mediation services to consumers to help resolve complaints against businesses and health insurance carriers. The Division also provides information about complaints that have been filed against businesses, information regarding new home builder or health club registration, and provides publications to help consumers make good decisions in the marketplace.
Changes Coming for Gift Card Retailers
If you're selling gift cards in Maryland, there are some important changes coming for retailers that you need to know. A new law (Senate Bill 760 (2024 session)) is being rolled out to help protect consumers from gift card scams. See https://www.marylandattorneygeneral.gov/Pages/CPD/giftcards.aspx for more information.
Facing Issues With Debt?
The Consumer Protection Committee of the Attorney General’s COVID-19 Access to Justice Task Force has developed a website that provides legal information, not legal advice, for individuals who have been sued for a consumer debt of less than $5,000 in a Maryland District Court. This site also offers educational resources for all residents who are interested in finding out more about the debt collection process in Maryland. https://www.debtcollectionmaryland.org/
In FY2024, the Consumer Protection Division...
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