As a reminder, you can always reach us by email heau@oag.state.md.us (health care/insurance billing) or consumer@oag.state.md.us (business complaints), or file a complaint through our website by clicking on the red button above, at the top left of the page.
The Consumer Protection Division provides mediation services to consumers to help resolve complaints against businesses and health insurance carriers. The Division also provides information about complaints that have been filed against businesses, information regarding new home builder or health club registration, and provides publications to help consumers make good decisions in the marketplace.
In conjunction with the review of its regulations set forth in COMAR, Chapter 2, Titles .01 through .10, the Consumer Protection Division will be holding a Public Hearing regarding whether the regulations are:
The hearing will be held on Friday, November 15, 2024, beginning at 10 a.m. on Microsoft Teams. If you are interested in presenting at the hearing on any of the regulations under review, please contact Steven M. Sakamoto-Wengel, Consumer Protection Counsel for Regulation, Legislation and Policy, at stevesw@oag.state.md.us or (410) 576-6307.
Facing Issues With Debt?
The Consumer Protection Committee of the Attorney General’s COVID-19 Access to Justice Task Force has developed a website that provides legal information, not legal advice, for individuals who have been sued for a consumer debt of less than $5,000 in a Maryland District Court. This site also offers educational resources for all residents who are interested in finding out more about the debt collection process in Maryland. https://www.debtcollectionmaryland.org/
In FY2023, the Consumer Protection Division...
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