People's Insurance Counsel Division - GENERAL

Question:  Can PICD help me compare homeowner's insurance?

Yes!  Our website includes PICD brochures to help you decide which coverage is right for you. Also, see the links to the Maryland Insurance Administration's electronic guides and worksheets to compare homeowner's insurance.  

Question:  Is PICD part of the Maryland Insurance Administration (MIA)?

No.  We are an independent state agency located in the Maryland Office of Attorney General.  Our agency does not regulate the insurance agency.  Rather, we represent the consumer's point of view in matters before MIA, the legislature, and other regulatory or enforcement entities with jurisdiction over the Maryland insurance market.

Question:  May I contact PICD with any complaints or other issues that I may have with my insurance company?

Yes!  While our statutory authority does not allow us to represent individual consumers or individual consumer complaints, it is still important that we hear from consumers so that we can better understand any issues or problems with your insurance company.  Individual consumer complaints often point to larger issues within the statewide insurance.  Contact us at pic@oag.state.md.us​.

Question:  I have a question about my homeowner's insurance policy.  Can PICD help me?

Yes!   Contact us at pic@oag.state.md.us.

Question:  Can PICD represent me in legal action I take against my insurance company?

No.  The Division cannot provide legal representation for individual consumers.

Publications

The People's Insurance Counsel created the following publications to help consumers learn about various topics that are relevant to homeowner insurance customers. Please check back frequently for additional brochures and thank you for visiting the PICD website.​