Yes! Our website includes PICD brochures to help you decide which coverage is right for you. Also, see the links to the Maryland Insurance Administration's electronic guides and worksheets to compare homeowner's insurance.
No. We are an independent state agency located in the Maryland Office of Attorney General. Our agency does not regulate the insurance agency. Rather, we represent the consumer's point of view in matters before MIA, the legislature, and other regulatory or enforcement entities with jurisdiction over the Maryland insurance market.
Yes! While our statutory authority does not allow us to represent individual consumers or individual consumer complaints, it is still important that we hear from consumers so that we can better understand any issues or problems with your insurance company. Individual consumer complaints often point to larger issues within the statewide insurance. Contact us at pic@oag.state.md.us.
Yes! Contact us at pic@oag.state.md.us.
No. The Division cannot provide legal representation for individual consumers.
The People's Insurance Counsel created the following publications to help consumers learn about various topics that are relevant to homeowner insurance customers. Please check back frequently for additional brochures and thank you for visiting the PICD website.
"People's Insurance Counsel Division" provides information about the People's Insurance Counsel Division of the Maryland Office of the Attorney General, including what we do, and general tips for consumers who have homeowner's insurance. Click for Printer Friendly(pdf) Text
"After The Damage - Who Should Remove The Water?" provides information about businesses that remove water from homes damaged by fire or water. It also offers step-by-step instructions on how to best utilize them following damage to your home. Click for Printer Friendly(pdf) Text
"What Homeowners Need To Know About Underwriting Guidelines" explains the factors that insurance companies consider when deciding whether to insure a new customer or renew an existing customer. Click for Printer Friendly(pdf) Text
The Maryland Insurance Administration also provides many brochures that are designed to educate consumers on their rights and responsibilities regarding homeowner's insurance:
A Consumer Guide to Homeowners Insurance
Homeowners Insurance - A Comparison Guide to Rates (As of February 2022)
Tips on Shopping for Homeowners Insurance
Shopping for Homeowners Insurance Company/Policy Comparison Worksheet
Understanding Your Homeowners Declarations Page
Consumer Advisory - What To Do If You Have Problems Obtaining A Homeowners Insurance Policy
Personal Property Inventory List
Why Renters Insurance Is A Good Idea
Should I Hire a Public Adjuster to Help Me Settle My Claim?
A Guide for Consumers Filing a §27-1001 Civil Complaint
Rapid Response Program
There are additional publications and videos on its website under MIA's Consumer tab.
Maryland Attorney General's OfficePeople's Insurance Counsel Division200 St. Paul StreetBaltimore, Maryland, 21202410-576-64321 (888) 743-0023email: PIC@oag.state.md.us
1-888-373-7888
233733
